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Monday, May 24, 2010

No Offense but...

I go to a Barber Shop where multiple people are there waiting to serve. Usually when I walk in, one person is anxiously waiting for the next customer to walk in. That would be me. Having been to this establishment before (over the last 6 years, it's been my only place I go to get a trim), I have found one person that I like and another I will use in this persons absence. I assume that most people have a specific person they trust to not mangle their mane. My stylist name is Laura.

Today when I arrived, there were 2 stylist waiting and Laura was with someone. They took my name as usual and asked me to come back. Here comes the namesake for this post. When I told them that I would like to wait for Laura, they look at me as if I just told them that they had the Bubonic Plague and to stay away from me! Maybe it's just me, but after giving a few other people in that shop an opportunity, and they chopped at my hair like they were trimming a bush with a sling blade, I believe I reserve the right to wait for a stylist I trust. I have stated too many times that customer service is about the customer (imagine that), and that the consumer should take a stand to ensure they are treated (and, well, serviced) to their expectations. I would like to go on record and state this,

"No offense, but I will not be another tip. Another in and out customer that you can herd through like cattle to make another dollar. I will point out your bad attitude and overall displeasing professionalism. If you wrong me, make it right on your own accord. Apologize for your lack of passion and send me another Customer Service Representative so that my experience at your establishment may be one that will make me return."

Later, a riveting story about Texas Roadhouse and a lying waitress...

2 comments:

Unknown said...

Braeden only likes one place to get his hair cut too and he wont do it anywhere else. If you have a good one you lilke stay with it. my last hair cut was somewhat bad and i should have went to someone who cut it in the past that I like and I had to go get it corrected

mike smith said...

come on already let's hear about the lying waitress !!!! lmao